Microsoft Engineer

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 17-Apr-2021
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
Save Job
Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Responsibilities:
•    Windows OS
•    Microsoft Outlook / Email troubleshooting
•    Basic network troubleshooting
•    Software deployment & troubleshooting
•    PC, mobile devices, printer
•    VC assistant
•    IP phone setup
•    VIP support
•    Cloning and imaging
•    Asset management - MACD
•    Patch management & troubleshooting (SCCM, Miradore)
•    Endpoint security support
•    Remote resolution
•    Hard disk data recovery
•    Vendor management
•    Health check of server and network equipment
•    Touch labour support for Data Centre, Server room equipment and access point
•    Update and maintain of SOP documentation
 
Requirements:
•    Diploma and above in Computer Science or Information Technology.
•    Knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
•    Knowledge of operating systems, software applications, and remote connection systems.
•    Ability to solve complex hardware and software issues.
•    ITIL V3 Foundation Certification
•    Ability to travel and work after hours when necessary.
•    Excellent interpersonal skills.
•    Good written and verbal communication skills.
•    Customer-oriented attitude
•    Ability to work in a team environment

Company Overview
Jobster Pte Ltd (EA License No: 06C5060)