Microsoft CRM Business Analyst

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 7-May-2020
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Permanent
Position Level:
Experienced, Manager
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Responsibilities

 · Understand Current Client system and data structures  
 · Develop process maps based on SME inputs  
 · Interact with business users, technical staff and domain experts to obtain requirements, analysis and supporting documents to be communicated to development team  
 · Define use cases ·  
Provide functional direction to development team  
  · Deliverables Documentation  
 

Job Requirements 
• 5+ years of experience as Business Analyst with Microsoft Dynamics CRM 
 • Microsoft Dynamics CRM certified( preferred) 
 • Strong understanding of Microsoft Dynamics & experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365. 
 • Experience of providing Pre-Sales demonstrations. 
 • Strong client facing communication skills • Should be able to Interface with end-users to understand requirements and document them  
• Should be able to work with Designers, Developers, and product SME's on the project  
• Should be able to preparation and facilitation of user workshops with documented outcome.  
 • Should have ability to provide a solution summary to clients that can meet their requirements  
• Should be able to write detailed Business Requirement, Gap fit analysis and Functional Design documentation  
• Should be able to test the functions and the features being developed and confirm that they fulfil the business requirements  
• Should be able to prepare detailed training guides and user manuals 

Company Overview
Jobster Pte Ltd (EA License No: 06C5060)