The American Club

Membership Manager

The American Club Date Posted: 31-Jan-2018

Save Job
Job Nature:
Permanent
Position Level:
Experienced, Manager
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Responsibilities:

  • Core focuses: Club membership marketing and sales; Member engagement and retention, Member relations and administration
  • Plays a critical role in developing the Membership budget and is responsible for directing the Membership team to deliver the budget
  • Plays a critical role in developing and executing the annual Membership marketing plan to achieve The Club’s new Member target
  • Responsible for regular Membership reporting, review and analysis of department performance
  • Key Management representative at Membership Committee meetings where Membership policies are developed and Membership appeals are reviewed
  • Key Management contact person for all prospects and Club Members on general Club and membership matters
  • Directly supports the recruitment of new Members by representing The Club at marketing events, fielding enquiries and conducting tours
  • Tracks and reports on the effectiveness of marketing and sales initiatives
  • Maintains strong networks with community partners, selected International schools, as well as American and Canadian corporations and embassies
  • Directs the Membership team to deliver department goals, support all Membership administration and Member relations matters

 

Requirements:

  • A recognized Degree in Business Management, Sales & Marketing or Hospitality
  • Good track record of developing and executing marketing plans and tracking effectiveness
  • Strong customer service and interpersonal communication skills, with an outgoing personality
  • Strong appreciation for cultural diversity, and able to work across different cultures
  • Previous experience living or working overseas will be a strong advantage
  • Previous experience in leading a team in a fast-paced work environment
  • Able to multi-task and possess strong attention to details
  • Able to work on shifts and alternate Saturdays
  • Strong management skills and proficiency with Microsoft Office applications

If you are keen to join our dynamic team, kindly email us with a detailed resume, stating current & expected salaries, contact number (s) to:


Senior Director of People Development
The American Club
10 Claymore Hill, Singapore 229573
Email: [Click Here to Email Your Resume]
Website: www.amclub.org.sg
Facebook:
https://www.facebook.com/AmClubTeam
https://www.facebook.com/AmericanClubSingapore
Watch our recruitment video: http://bit.ly/2dL0NkT


We regret that only shortlisted candidates will be notified. Personal data collected is for recruitment purposes only. All documents including CV, birth certificates, school certificates, and written references will be kept for a period of three (3) months before it is destroyed, in accordance with our Personal Data retention guidelines.


Responsibilities:

  • Core focuses: Club membership marketing and sales; Member engagement and retention, Member relations and administration
  • Plays a critical role in developing the Membership budget and is responsible for directing the Membership team to deliver the budget
  • Plays a critical role in developing and executing the annual Membership marketing plan to achieve The Club’s new Member target
  • Responsible for regular Membership reporting, review and analysis of department performance
  • Key Management representative at Membership Committee meetings where Membership policies are developed and Membership appeals are reviewed
  • Key Management contact person for all prospects and Club Members on general Club and membership matters
  • Directly supports the recruitment of new Members by representing The Club at marketing events, fielding enquiries and conducting tours
  • Tracks and reports on the effectiveness of marketing and sales initiatives
  • Maintains strong networks with community partners, selected International schools, as well as American and Canadian corporations and embassies
  • Directs the Membership team to deliver department goals, support all Membership administration and Member relations matters

 

Requirements:

  • A recognized Degree in Business Management, Sales & Marketing or Hospitality
  • Good track record of developing and executing marketing plans and tracking effectiveness
  • Strong customer service and interpersonal communication skills, with an outgoing personality
  • Strong appreciation for cultural diversity, and able to work across different cultures
  • Previous experience living or working overseas will be a strong advantage
  • Previous experience in leading a team in a fast-paced work environment
  • Able to multi-task and possess strong attention to details
  • Able to work on shifts and alternate Saturdays
  • Strong management skills and proficiency with Microsoft Office applications

If you are keen to join our dynamic team, kindly email us with a detailed resume, stating current & expected salaries, contact number (s) to:


Senior Director of People Development
The American Club
10 Claymore Hill, Singapore 229573
Email: [Click Here to Email Your Resume]
Website: www.amclub.org.sg
Facebook:
https://www.facebook.com/AmClubTeam
https://www.facebook.com/AmericanClubSingapore
Watch our recruitment video: http://bit.ly/2dL0NkT


We regret that only shortlisted candidates will be notified. Personal data collected is for recruitment purposes only. All documents including CV, birth certificates, school certificates, and written references will be kept for a period of three (3) months before it is destroyed, in accordance with our Personal Data retention guidelines.


Company Overview

The American Club
The American Club
A lot can be said about the Members who walk through the doors of The American Club. They are sophisticated, well-travelled and demand only the best life has to offer. The Club offers life’s little luxuries and even necessities, conveniently located in Singapore’s business district. The Club has created an exclusive sanctuary away from the hustle and bustle of city living. This is where our Members come to experience a higher standard of personalized service and a host of amenities des…