Medical Lens Specialist (Consultant) - OPTOMETRY BACKGROUND

Responsibilities

• Provide customers with professional advice on product, complaints and feedbacks
• Work closely with the commercial team as a Lens expert providing advise 
• Provide advise or recommendation to customers regarding Lens products or services enquiries 
• Provide troubleshooting support over the phone or occasionally on-site support
• Handle incoming calls or inquiries from prospective or existing customers
• Resolve customer and/or consumers’ queries or complaints via phone, email or any other platforms
• Support order entry that are placed via phone, whatsapp or email
• Assist customer in checking of job status and update / follow-up accordingly
• Support on administrative tasks required for campaigns

Key Qualifications

• Minimum Diploma in Optometry or Opticianry certification
• Min 3 years of optical retail or related work experience
• Strong technical knowledge and passionate about Optics

Interested candidates please submit your resume to [Click Here to Email Your Resume]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)