Medical Lens Consultant / Specialist (Global MNC) - HYN

Recruit Express Pte Ltd| Date Posted: 2-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R2095115
Save Job
Job Nature:
Position Level:
Entry Level, Experienced
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

The Responsibilities:

  • Provide customers with professional advice on product, service related quiries, complaints and feedbacks
  • Work closely with the commercial team as a Lens expert providing advise to eye care practitioners and internal colleagues
  • Provide advise or recommendation to customers (Eye Care Professionals (ECP) or end-consumers) regarding products or services enquiries via phone, whatsapp or email, Facebook messenger and/or other communication channels
  • Provide troubleshooting support over the phone or occasionally on-site support
  • Handle incoming calls or inquiries from prospective or existing customers
  • Resolve customer and/or consumers’ queries or complaints via phone, email or any other platforms
  • Support order entry that are placed via phone, whatsapp or email
  • Assist customer in checking of job status and update / follow-up accordingly
  • Support on administrative tasks required for campaigns


Key Qualifications

  • Minimum Nitec/Diploma in Optometry or Opticianry certification
  • 1 - 2 years of experience will be an advantage 
  • Strong technical knowledge and passionate about Optics
  • Excellent communication and interpersonal skills


Interested applicants please send your resume to:
[Click Here to Email Your Resume]

OR call Ashley Loo 6736 3280 / 9040 9394 for enquiries!  

We regret to inform that only suitable candidates will be shortlisted for an interview.


Ashley Loo Yan Ni | R2095115
Recruit Express Pte Ltd Company Reg. No. 199601303W
EA License Number: 99C4599


Company Overview
Recruit Express Pte Ltd