Manager, Operations & Admin (Surgical/ Central)

People Profilers Pte Ltd| Date Posted: 24-Oct-2020
EA Licence No: 02C4944|EA Personal Registration No: R1874000
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Job Nature:
Position Level:
Experienced, Manager
Bachelor's / Honours

Job Description

  • Responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.
  • Manage service point operations assigned.
  • Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager and other stakeholders to solve system and process problems.
  • Work with other department managers to ensure a positive experience for patients along the continuum of care.
  • Ensuring facilities are patient friendly, safe, and spick & span.
  • Partner the Senior Assistant Director (Ops & Admin) in achieving customer satisfaction targets.
  • Responsible for devising innovative services to continually improve service levels and delight customers.
  • Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached.
  • Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business.
  • Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
  • Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
  • Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.

Job Requirements:

  • Degree in any discipline with minimum 5 years’ work experience in Healthcare industry
  • Healthcare operational experience will be advantageous although not necessary
  • At least 2 years of experience in managing frontline staff


All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [Click Here to Email Your Resume]

We regret that only shortlisted candidates will be notified


People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel:  6950 9756
EA Registration Number: R1874000
EA Personnel: Ang Li Ling Jane

Company Overview
People Profilers Pte Ltd