Manager, Operation (Healthcare)

Recruit Express Pte Ltd| Date Posted: 7-Sep-2020
EA Licence No: 99C4599|EA Personal Registration No: R1763413
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Job Nature:
Permanent, Contract
Position Level:
Manager, Senior Manager
Bachelor's / Honours, Masters / PhD

Job Description

Duties and Responsibilities

  • To facilitate and coordinate the management of the relevant medical specialty or departments to achieve the mission of the Hospital; through ensuring provision of quality patient care, business and financial growth.
  • Translate and communicate the vision, strategic and business plans of the hospital to the relevant areas and ensure alignment of goals and objectives of all departments.
  • Provide guidance and directions in the management, planning, organising, coordinating and operational processes of the departments and areas assigned.
  • Identify opportunities to implement or facilitate strategies with Clinical Services Director of the relevant medical specialty as assigned to ensure services meet customers’ needs.
  • Develop, mentor and guide staff to ensure good leadership and succession planning.
  • Create a conducive environment to facilitate open communications, multi-disciplinary teamwork.
  • Develop and implement strategies and plans for achieving customer satisfaction.
  • Identify and monitor key performances and customer service standards across Operations department to ensure customers’ satisfaction.
  • Ensure adequate resources are provided for services to perform to the expectations of the customers and in alignment with the Hospital’s business and financial objectives.
  • Drive annual programme workplan and budgetary planning or review.
  • Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services and CME provided.
  • Any other projects and assignments as directed by CEO / COO / Directors


  • Min. Degree & Postgraduate degree in hospital and administrative preferred.
  • Min. 8 years of working experience in healthcare or service industry.
  • Excellent interpersonal and communicative skills.
  • Strong leadership skill

For interested candidates, please send your most recent and updated resume to [Click Here to Email Your Resume]

Alex Goh Hock Leong (Alvin)
Recruit Express Pte Ltd
EA License No. 99C4599


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Recruit Express Pte Ltd