Manager, Membership

Responsibilities:

• Formulate and execute programmes for Membership Acquisition & Retention that are in line with company’s objectives.
• Conceive effective messages across all communication platforms, including campaign materials, membership collaterals, eDMs, etc.
• Oversee day-to-day Membership programmes and operations.
• Manage department’s budget and lead a team of Executives and Officers in achieving the set KPIs.
• Source for sponsorship, plan and organise events that can engage current members and entice new members
• Analyse data, facts, and figures and conclude meaningful implications on acquisition and retention programmes and propose changes that can enhance its effectiveness.
• Analyse and review operating systems and existing infrastructure to recommend process and system improvements that can meaningfully alter the efficiency and effectiveness of work processes.

Requirements:

• Degree in Business Analytics/ Business Management/ Sales & Marketing with exposure in Data Analytics
• Minimum 5 years of relevant work experience in corporate sales and membership management
• Strong analytical skills with the ability to work on large amounts of data, facts, figures, and number crunching
• Good track record of developing and executing marketing plans and tracking effectiveness
• Excellent business acumen, strong management skills with experience in a fast-paced work environment
• Good proposal, presentation, report writing skills