Manager (15-month contract), SMU Academy

Singapore Management University| Date Posted: 10-Oct-2020
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Job Nature:
Position Level:
Job Category:
Bachelor's / Honours

Job Description

  • Development of Programmes
    • Design of curriculum and course materials.
    • Programme management and conducting needs analysis to identify education requirements.
    • Review and enhance the programme to meet participants’ needs.
    • Marketing of programmes on various social media platforms ie, Linkedln, Facebook and Instagram.
    • Sourcing for qualified trainers or speakers for the programme.
  • Update and maintain the academy’s website and marketing tools.
    • Revamp the existing website.
    • Regularly update and maintain the website.
    • Create marketing materials for programmes.
    • Marketing of programmes on various social media platforms ie, Linkedln, Facebook and Instagram.
  • Manage office operaions
    • Operational planning and budgeting.
    • Responsible for generating, compiling, updating and keeping track of the funding applications, claims, reports, assessments, attendance records and other documentation.
    • Prepare and present statistics and reports to Management Team.
    • Plan, organise and manage administrative and logistical matters related to the smooth offering and execution of programmes, seminars, events and activities.
    • Conduct sentiment surveys with external parties.
    • Respond to enquiries from external and internal parties.
    • Work with internal and external parties on operational and administrative matters.
    • Assist in focus group discussions.
    • Assist transcribing work and copyediting work.
  • Business Development
    • Engage companies.
    • Manage the stakeholders’ interest in ITI and assist on any enquires wherever required.
  • Talent acquisition
    • Develop and implement evaluation framework for companies and candidates.
    • Recruitment and placement of suitable candidates to companies.
    • Conduct interviews when applicable.
  • Liaison between government, companies and participants
    • Programme counseling and advice.
    • Conduct fact finding on the hiring requirements of the company.
  • Assist other tasks assigned by the Senior Managers, Deputy Director and Academic Director.


  • Bachelor degree preferably in business, communications, human resources or related discipline.
  • Diploma holders with the relevant experience will also be considered.
  • Minimum of 4 to 6 years of relevant working experience with a good understanding of programme administration processes.
  • Prior experience in understanding the tertiary education landscape and government funding mechanism would be an advantage.
  • Possess a mature and confident personality.
  • Previous experience in events and programme management will be an advantage.
  • Good communications (both written and spoken) and interpersonal skills.
  • Meticulous, ability to multi task and work in a fast paced environment.
  • Keen on process improvement and efficiency.
  • Strong organization skills, and an eye for details are essential.
  • Able to work independently with minimal supervision.
  • A team player who is able to work collaboratively with others.
  • Able to manage high volume of work with shifting priorities.
  • Strong critical thinking and execution skills.
  • Proficient in Microsoft Office applications

Other Information

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Company Overview
Singapore Management University