UBERGARD PTE LTD

Maintenance Support Coordinator

UBERGARD PTE LTD| Date Posted: 20-Jun-2019
Save Job
Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Responsibilities 

  • Organise the scheduling of maintenance service jobs and preventive maintenance works at customers’ sites
  • Provide customer service support to inform customers the details of scheduled maintenance works at their premises
  • Oversee the maintenance contracts to ensure that expired and/or expiring contracts are renewed and endorsed by customers on a timely basis
  • Prepare sales quotations and sales orders as well as sales invoices for maintenance contracts and service jobs
  • Assist with the data entry works for service control forms submitted by technicians after service job or preventive maintenance is done
  • Follow up with generation of invoices for ad-hoc service jobs and parts used to send out to customers
  • Answering of phone calls and transferring calls to relevant parties
  • Manage stock inventory for replacement parts held by maintenance support team
  • Other ad-hoc jobs as required

 

Requirements

  • Minimum Diploma in Business Studies or equivalent
  • Minimum 2 years’ relevant working experience
  • Proficient in English and Chinese as required to liaise with Chinese speaking clients
  • Good customer service skills
  • PC proficient and well-versed in MS Office applications
  • Preferably possess knowledge of Globe3 software
  • Responsible, meticulous and able to work with tight deadlines
  • Able to work independently with little supervision and be a team player

 

Please bring along testimonials and certificates.

Company Overview
UBERGARD PTE LTD