Loyalty Marketing Executive (4300, Beauty & Wellness)

• Highest salary package in market
• Conducive working envrionment
• Promising career prospects

Job Responsibilities:

• Design and Implement innovative campaigns to drive higher customer retention and loyalty
• Execute CRM activities to achieve customers’ retention level
• Analyse effectiveness of CRM programmes and activities
• Improve customer satisfaction & retention level
• Generate customer awareness of our brands
• Design and conduct research to identify emerging trends of customers
• Design, collect and analyse customer satisfaction feedbackLiaise and handle customers' queries via email, social media apps/platforms and phone calls
• Participate in training sessions, presentations, meetings and company recreational events

Job Requirements:

• Diploma or Degree in Marketing/Business studies
• 3-5 years of CRM/Brand/Marketing experience
• Microsoft Office 
• Excellent communication and interpersonal skills
• Conflict management and negotiation skills

*** Sincere & Interested applicants, kindly forward your *Updated resume (word doc format) to [Click Here to Email Your Resume] and CC: Allan (R1223894) ***