Live Chat CS Specialist (Social Media | Up to 3800 | Top MNC)

ScienTec Personnel| Date Posted: 3-Jan-2021
EA Licence No: 11C5781|EA Personal Registration No: R1989397
Save Job
Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • World’s Largest Social Network MNC - Social Media platform
  • Earn up to $3800- Monthly Incentive up to $500) + shift allowance + bonus
  • Regional market exposure - ANZ, SEA, India
  • Permanent position
  • #fasthire

 

Working location: Kembangan

Working hours: 5 days(44 hours per week)

Job Responsibilities:

  • To provide post-sales customer service support / troubleshooting support through LIVE chats & emails to the client’s B2B customers. (Online advertising)
  • Work closely with our partners to support our advertising customers and deliver consultative support and education on our client’s products
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • Gather client and partner feedback to enhance ad products and the customer experience

Job Requirements:

  • Diploma/degree in any industry with at least 3 years working experience
  • Have experience as Customer Service or Client Service
  • Possess experience in live chat is an added advantage

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your resume to [Click Here to Email Your Resume]


Elane Yap 
Recruitment Consultant
Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781

Company Overview
ScienTec Personnel