Live Chat CS Specialist (Social Media | Up to 3800 | Top MNC)

• World’s Largest Social Network MNC - Social Media platform
• Earn up to $3800- Monthly Incentive up to $500) + shift allowance + bonus
• Regional market exposure - ANZ, SEA, India
• Permanent position
• #fasthire

Working location: Kembangan

Working hours: 5 days(44 hours per week)

Job Responsibilities:

• To provide post-sales customer service support / troubleshooting support through LIVE chats & emails to the client’s B2B customers. (Online advertising)
• Work closely with our partners to support our advertising customers and deliver consultative support and education on our client’s products
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
• Gather client and partner feedback to enhance ad products and the customer experience

Job Requirements:

• Diploma/degree in any industry with at least 3 years working experience
• Have experience as Customer Service or Client Service
• Possess experience in live chat is an added advantage

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your resume to [Click Here to Email Your Resume]

Elane Yap 
Recruitment Consultant
Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781