Leading Hostess

Jumbo Group of Restaurants Pte Ltd| Date Posted: 10-Nov-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Job Description

  • Conduct Opening & Closing duties.
  • Handle all guests enquires via walk-ins, telephone and emails.
  • Update and maintain guest reservation status via reservation systems.
  • Monitor and prepare the table plans according to reservation systems.
  • Ensure that guests are seated according to their requirements.
  • Liaise with the managers regarding any relevant guest requirements.
  • Assist in bill payment.
  • Set up and care of reception counter and reception equipment.
  • Handling and care of issued laptop.
  • Stand in when Senior GRO is not at station.
  • Act as a Brand Ambassador at JUMBO Group.
  • Greet and lead guests to table on-site.
  • Send guests off as they leave the outlet.
  • Organize the menus for each service.
  • Ensure that stationery supplies are kept to appropriate stock levels.
  • Order stationery and paper rolls.
  • Menu knowledge
  • Execute any duty that may be assigned from time to time by the Management.

 

Requirements

  • Prior experience in service and hospitality industry is preferred.
  • Possess positive attitude and determination to solve problems.
  • Able to communicate in both English and Mandarin.
  • Possess good communication skills with clear voice.
  • Customer service oriented and well-groomed.
  • Computer knowledge and skills preferred.
  • Teamplayer

 

Working Location

Islandwide

Company Overview
Jumbo Group of Restaurants Pte Ltd