Lead Security Consultant

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 21-Sep-2019
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Position Level:
Experienced, Manager
Diploma, Bachelor's / Honours, Masters / PhD

Job Description


  • Manage, configure and upgrade a wide variety of security technologies (e.g. FW, UTM, IDS/IPS, SWG/SEG, VPN, EPP, DLP, ATP, 2FA, PAM, etc.)
  • Respond managed security technologies fault alerts and/or customer escalation
  • Use strong fundamental knowledge (e.g. TCP/IP) and product-specific knowledge to perform troubleshooting on common technical issues on the managed security technologies
  • Perform escalation to internal product domain experts and/or external product vendors
  • Work with internal experts/external vendors to resolve technical issues
  • Prepare Incident Reports on high severity incidents
  • Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries on managed security technologies, in a timely manner (within stipulated SLA).
  • Perform regular configuration backups on managed security technologies
  • Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
  • Create and update technical documentations on managed security technologies
  • Generate monthly reports according to service scope requirements
  • Adhere to policies, procedures and security best practices
  • Resolve problems independently and understand escalation procedure


  • Bachelor’s degree / Polytechnic Diploma in Computer Science, Information Technology or Information System
  • At least 6 years’ working experience in IT Infrastructure Operation and/or Support
  • Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and operation systems (e.g. Windows, Linux, etc.)
  • Strong critical thinking and problem-solving skills and a passion for information security
  • Fluent communicator in both written and spoken English; Good interpersonal skills

Technical Requirements:

Profession certification and/or practical working expertise on some/most the below security technologies:
Cisco ASA (Firewall)
CheckPoint (Firewall)
Fortigate (Firewall)
Palo Alto (Firewall)
AlgoSec (Firewall Mgt)
Cisco FirePower (NIPS)
CyberArk (PAM)
BlueCoat (Proxy)
McAfee Web Gateway (Proxy)
ArcSight (Log Management)
KeySecure (Key Mgt)

Company Overview
Jobster Pte Ltd (EA License No: 06C5060)