Laundry Attendant

Newfort Hospitality Management| Date Posted: 6-Feb-2020
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Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels

Job Description

Job Responsibilities:


  • To have complete knowledge standard operating policies & procedures.
  • To have knowledge of quality standard, service standards and product knowledge.
  • Notes, collects and actions on any guests’ preferences and feedback.
  • Maintains all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.
  • Delivers high quality cleaning standard consistently as per established standard.
  • Wash, Dry and Fold guest laundry as per established standard operating procedure.
  • Keep work area neat and adequately supplied.
  • Maintains all equipment in good working condition.
  • Reports discrepancy of guest count laundry and OSSG count laundry.
  • Report defects of guest laundry.
  • Report maintenance defects to the Supervisor or Manager.
  • Report any item if found in guest laundry.
  • Report any lost and found item to Chief Refresher and Refresher Supervisor.
  • Under guidance of the Chief Refresher and Refresher Supervisor, to assume any other duties assigned to them from time to time.

Other Job Responsibilities

  • To carry out special cleaning tasks other than daily laundry cleaning.
  • Where required, to relieve public area attendant, to carry out job support to maintain public areas cleanliness.
  • To assist in handling stock, staff uniform and linen delivery and return by the laundry contractor. 
  • Any other duties of a comparable nature as may be required by the Operation Manager or Housekeeping Supervisor.

Job Requirements:

  • Possess at least "N" Level in any field is preferred.
  • At least 1 Year(s) of working experience in the related field is preferred for this position.
  • Required Skill(s): Independent, stability, ability to work under pressure, ability to work without constant supervision and self-reliance.
Company Overview
Newfort Hospitality Management