Laboratory Operations Manager

SGS TESTING & CONTROL SERVICES SINGAPORE PTE LTD | Date Posted: 22-Jul-2018
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Job Nature:
Permanent
Position Level:
Manager
Qualification:
Bachelor's / Honours

Job Description

 

PRIMARY RESPONSIBILITIES

 

  • Manage the laboratories with profitability and operational responsibility.
  • Responsible for revenue growth, operational/capex expenditure, cost control and operating profit margin.
  • Develop business strategies, administer, operate and develop laboratory capability and efficiency to ensure timely and quality delivery of work orders according to order requirement and client expectations.
  • Overall responsible for maintaining the laboratories quality systems.
  • Lead, motivate and coach team members towards department objectives and implement all quality, safety and other policy directives within the division.

 

REPORTING

 

  • Managing Director

 

SPECIFIC RESPONSIBILITIES

 

  • Achieve business unit budget objectives in terms of revenue, operating profit margin, operating expenditure and optimal equipment utilization.
  • Identifying new business opportunities and development, monitor market for development of new technologies and trends and source for new business.
  • Analyze market potential and develop competitive positioning and pricing strategies.
  • Responsible for clients claims.
  • Ensure smooth and optimal operation within the laboratories with effective use of resources.
  • Supervise daily laboratory activities to ensure that the laboratories provide a high standard of service to meet customer needs. Manage, approve and review test findings.
  • Manage laboratory technical functions according to prescribed standards. Establish new methods and develop tests as required.
  • Responsible for the qualification and maintenance of all types of equipment.
  • Oversee the maintenance of the laboratories quality systems.
  • Ensure suitable and sufficient risk controls are applied at all times.
  • Lead, coach and develop a cohesive and business-oriented team. Ensure proper staffing levels suitable to cope with the workload.
  • Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity.
  • Ensure adequate and appropriate safety arrangements are made to safeguard employees and meet the legislated requirements.
  • Ensure the implementation of SGS Group Policies, quality and operating procedures across all levels within the department.
  • Perform any other tasks as assigned by the superior.

 

PROFILE

 

  • Degree in Chemistry or related field.
  • 10 years of operational and management experience in laboratory related business.

 

REQUIRED SKILLS

 

  • Able to coordinate and motivate a team towards a common goal
  • Able to realize business opportunities in conformity to the business strategy
  • Technical knowledge and experience in related field and in using management methods and tools
  • Able to work independently and to coordinate several activities simultaneously
  • Business and profit-minded with related technical know-how. Competitive and profit-driven; re-invents competitive advantage.
  • Able to interact with all levels of management, suppliers, and clients
  • Good communication, negotiation, and interpersonal skills
  • Acts quickly and decisively, able to make tough calls
  • Works well under pressure, challenges status quo.
  • Applies judgment and acts according to the SGS standards of ethics and integrity.

 

Company Overview
SGS TESTING & CONTROL SERVICES SINGAPORE PTE LTD