Key Account Manager (Freight forwarding)

Thame's Human Resources Pte Ltd | Date Posted: 18-Jul-2018
EA Licence No: 11C5602 | EA Personal Registration No: R1105612
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Job Nature:
Position Level:
Bachelor's / Honours

Job Description

Key Account Manager (Freight forwarding)


  • Manages relationship of a defined number of (CSI)/MNC and SC customers and prospects in a particular sector (serves as primary contact for the customer; coordinates the account e.g. with regards to Trade Lane involvement)
  • Seeks and prospects for Strategic Customer targets to win new customers
  • Ensures that Key Account activities are aligned with global/regional sector strategy
  • Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
  • Works on regional customer initiatives and for implementing global business plan contents
  • Plans and manages accounts
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
  • Coordinates with CRM’s on account planning, customer enquiries, business reviews etc.
  • Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues
  • Consults CRMs and Sector Heads on potential solutions and best practice

Ideal Candidate should have the following qualities:

  • Good understanding of sector issues in the global forwarding industry and knowledge on; experience with customers
  • Experience/skills/roles in operations, implementation, pricing, program management
  • Ability to identify customer needs by gathering information and building long-term relationshipsWell developed communication and presentation skills
  • Degree/Diploma graduate with at least 3 yrs of relevant working Experience
  • Strong competency in large account management in a complex environment

Selected candidate will be awarded with a competitive compensation package and a rewarding career.

Please click "Apply" to submit your application with your full cv and include your current/last drawn salary, expected salary, your availability/notice period, motivation factors for your next career move and a recent passport size photo.

For any enquiries, please write to laypeng(a) (Reg No. R1217654)

We thank you for your interest in this application and regret that only short-listed candidates are notified

Company Overview
Thame's Human Resources Pte Ltd