Key Account Executive

BARE International Singapore| Date Posted: 28-Jun-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

BARE International Singapore specialises in customer research (mystery shopping), brand standard evaluations, audits and inspections for clients globally. We are seeking talented, educated, resourceful and passionate associates to join our team. We welcome dedicated, independent thinkers with multilingual capabilities and excellent problem-solving skills.

 

Our company focus is to remain the worlds leading provider of mystery customer research programs, with 100% client satisfaction.

 

Company Website: www.bareinternational.sg

 

POSITION AVAILABLE: Key Account Executive Singapore
The position is available for Singapore Nationalist Only.

 

Key Responsibilities & Tasks

 

Evaluator Recruitment & Management:

  • Recruit Evaluators through various channels
  • Ability to access networks for recruitment in Singapore
  • Manage evaluators and revert to their queries within 1 business day

Evaluator Training:

  • Brief, train, engage & reactivate Evaluators

Scheduling of Evaluations & Project Management:

  • Ensure 100% completion of project & evaluations
  • Add required Evaluations on the job board, follow weekly calendar for assigning & scheduling Evaluations
  • Assign the shop to the appropriate Evaluators
  • Constant and prompt communication (email or telephonic) with Evaluators
  • Coordinate with Quality Control team in India & resolve disputed reports

Client Management:

  • Coordinate and update Clients
  • Revert to Clients within 1 business day
  • Work hand-in-hand with Operations Team in India to ensure proactive and prompt follow-up on client issues

Miscellaneous:

  • Participate in team and company meetings
  • Support in ad-hoc reporting tasks

Experience required:

  • Tertiary education (a minimum of A Level or diploma)

General skills required:

  • Proficient with MS Office (esp. Outlook, Word, Excel, and PowerPoint) and internet-savvy
  • Good interpersonal skills with excellent written and verbal proficiency of English and able to handle local language speaking associates
  • Demonstrate responsible, ethical and honest behaviour in all tasks & responsibilities
  • Problem solver: react quickly and appropriately to problems
  • Follow up in a timely manner
  • Should have Can-do attitude

 

Reports to Key Account Manager

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Company Overview
BARE International Singapore