CareerBuilder Singapore Pte Ltd

Junior Web Developer

CareerBuilder Singapore Pte Ltd| Date Posted: 6-Aug-2020
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Job Nature:
Position Level:
Entry Level, Experienced
Diploma, Bachelor's / Honours

Job Description

  • Serve as a single point of contact for all users to report problems and assist to raise request, pertaining to applications.
  • Provide first level of telephone and technical application support for troubleshooting.
  • Escalate requests and problems to the appropriate support group for further analysis and resolution.
  • Perform escalation to appropriate leads on complex issues or issues leading to complaints.
  • Closely monitor and track cases logged and perform proper follow-up to users on all outstanding issues.
  • Responsible for closing the cases upon confirmation with users.
  • Construct database queries to generate data-driven content and reports
  • Any other ad hoc assignments as assigned by superior
  • Develop client-side scripts to improve website usability

Job Specifications

  • Diploma in Computer Science, IT or similar fields.
  • Internet-savvy with knowledge of HTML, CSS , PHP and SQL.
  • Highly organized and detail-oriented individual.
  • Good communication and people skills.
  • Able to work independently and multi-task.
  • Meticulous and possess ability to handle users in a professional and timely manner
  • Analytical and has the ability to make recommendations to enhance processes and systems
Company Overview
CareerBuilder Singapore Pte Ltd