J3814CC eChannel Assistant (5 DAYS, UP TO SGD2200)

Nala Employment Pte Ltd | Date Posted: 30-Jan-2019
EA Licence No: 16C8302 | EA Personal Registration No: R1548585
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma

Job Description

WORKING HOURS             :9am to 5pm, Mon to Fri
BASIC SALARY                  :1800-2200
WORKING LOCATION        :Marymount
INDUSTRY                           :Consulting (IT, Science, Engineering & Technical)

THE CANDIDATE:
•multi-task under tight timeline
•handle all aspects of customer service
•communicate in excellent written and verbal 
•gatekeeper for all eChannel (website, marketplaces etc.)
•ensure inventory accuracy across all channels
•answer online chats, calls and emails promptly and in a professional and courteous manner
•builds relationship with the customer and resolves their questions and concerns through acquiring deep product knowledge
•Perform ad-hoc tasks such as order packing and assisting in company events 
•Ability to troubleshoot and problem solve quickly
•pleasant and friendly personality
•Good customer service skills and decision making
•Takes ownership of the allocated tasks
•Must be organized and proactive
•strong communication skills
•Knowledge of E-commerce or keen on learning E-commerce

Company Overview
Nala Employment Pte Ltd