EPS Consultants Pte Ltd

IT Technical Support

EPS Consultants Pte Ltd| Date Posted: 25-Dec-2020
EA Licence No: 95C5630|EA Personal Registration No: R2094152
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Job Nature:
Contract
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Title: IT Technical Support

We are looking for an IT Technical Support to join our client's dynamic organization.

Responsibilities:

  • Provide support requirements at customer’s site (Installation, repair, servicing, maintenance of solutions to ensure customer satisfaction and service operation are achieved.
  • Conduct installations based on customer’s requirements and company specifications.
  • Diagnose and perform repairs on equipment and solutions, ensuring relevant updates and patches are applied accordingly on-site or remotely.
  • Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction.
  • Manage and maintain daily operations of IT services on the installation, configuration, and set-up of computer equipment.
  • Able to maintain office network accessibility and troubleshooting.

Requirements:

  • At least Diploma in Engineering/Computer Science/IT
  • At least 2 years of experience in technical service role
  • Proficient in MS Windows, desktop hardware and network environments
  • Good communication skills

Interested Applicants please send your updated resume to

[Click Here to Email Your Resume] (Reg No: R2094152) stating your availability, current and expected salary. 

We regret that only shortlisted candidates will be notified. 

 

 

Company Overview
EPS Consultants Pte Ltd