IT Support Team Leader (Technical & Helpdesk Support)

Location:
West side – Pandan Cres (Will requires to travel to various work site as and when required).

 

Responsibilities:
• Person-in-charge for managing 5 different sites (approx. 1300 employees) and support to Executive staff like President, VP and Directors as and when required.
• Maintaining accurate and comprehensive inventory and life cycle management of IT assets.
• Configure and troubleshoot IT equipment such as Click Share and Projectors.
• Responsible for ensuring Microsoft Deployment Server (network deployment) is updated and running.
• Management of critical incidents and professional handling of escalations.
• Provide excellent customer service by addressing queries from end-users and onsite troubleshooting on operational topics.
• Be familiar with virtualization software to as to provide technical support on VMware issues.

 

Working Hour:
Monday to Friday

8:30am to 5:30pm or 9:30am to 6:30pm

 

Requirements:

Diploma in Computer Science/Information Technology or equivalent.

At least 2 years of relevant experience

Proficient with ServiceNow ticketing system.
Required Skill(s): helpdesk support, VMware, office365, Webex, Teams, OneDrive, Networking, MDM (Mobile Email).

 

Salary:
$3000-$3500

 

For faster response, please WhatApps your resume to 90070211 & Quote ‘IT TL’. You can also submit your resume to [Click Here to Email Your Resume]
Thank you!

 

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182