IT Support Specialist - L1/L2 (Infra & Application | Up to $4500 | West)

ScienTec Personnel| Date Posted: 14-Jan-2021
EA Licence No: 11C5781|EA Personal Registration No: R2090138
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Job Description

  • To join an US Biotech MNC
  • Leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products
  • Basic up to $4,500
  • 4 months contract (subject for renewal)
  • #fasthire

Candidates with experience in L1/L2 support for Infra and application are welcome to apply!


Working location: Joo Koon (company transport provided)


Working hours: MON-FRI 8am to 5pm



  • Provide 1st and 2nd level support and assistance pertaining to network, server and IT infrastructure related matters
  • Provide end user client computing support like Windows 7&10, MS Office suites, Live meeting, VPN and etc.
  • Provide solution to incident and problem tickets reported in the JIRA ticketing system
  • Inventory control of IT hardware and software
  • Work within and participates in the Change Control process and complies with all documentation requirements, SOP, SOI and Job aids
  • Provide Service Desk support for end users, remote users and MES Systems


  • Singaporean only
  • Min Diploma in Computer Science or related studies with at least 2 years relevant working experience
  • Basic knowledge and understanding of LAN/WAN and server infrastructure
  • Some experience in supporting and rectifying LAN/WAN and server infrastructure related issues
  • Well versed in end user client computing in terms of setup, configuration and technical support
  • Able to provide support to 3rd party application programmes: PMXpert, Solidworks, Minitab, Tradenet, etc
  • Able to provide 24/7 technical assistance via email, phone and in-person support (once/twice per month)


Interested please send your updated resume to Vivian:
[Click Here to Email Your Resume]


R2090138 liew chien hui (vivian)
11C5781 ScienTec Consulting Pte Ltd


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