AutoCount Singapore Pte Ltd

IT Support Specialist

AutoCount Singapore Pte Ltd| Date Posted: 18-Jul-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Your Role:

  • Your main role as IT Support Specialist is to provide accurate information, operational support and maintenance to our dedicated users.
  • As a part of this team, you will have the unique opportunity to be a part of driving AutoCount's vision, which to enable all the business PC installed with AutoCount's solutions.

Responsibilities:

  • Handle IT inquiries/incidents or problem via phone, email, web and other means set by the respective account.
  • Proactively solve problems and provide timely resolution to ensure minimal impact to customers.
  • Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted. 
  • Responsible for ensuring resources are utilized efficiently and in the way that consistently promote the customer quality and satisfaction.

Qualification:

  • Entry level candidate - Diploma / Advanced / Higher / Graduate Diploma / Degree in Computer Science / Information Technology or equivalent.
  • Junior executive / Fresh Graduates are welcome to apply.

Highlights of the job:

  • Working with the region leading software developer.
  • Opportunity to learn and know-how different business process and operation.
  • Friendly, vibrant & energetic office culture.
Company Overview
AutoCount Singapore Pte Ltd