IT Support (OPEN FOR FRESHERS)

ITCAN Pte Ltd| Date Posted: 4-Sep-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Responsibilities:

  • Perform troubleshooting for client platform related problems
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
  • Liaise with support vendors for maintenance, support or issues resolution
  • Support Windows OS, office software, and other Desktop Related Software & Hardware
  • Monitor the agreed service level, document & maintain the configuration of the systems
  • Involve in client platform implementation/upgrade project
Company Overview
ITCAN Pte Ltd