IT Support Engineer

COMRADE RESOURCE MANAGEMENT| Date Posted: 21-Oct-2020
EA Licence No: 04C4054|EA Personal Registration No: R1101587
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

  • Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
  • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
  • Provide VIP support (Preferred)

Interested candidate, please forward resume to [Click Here to Email Your Resume]

Benefits

5 day week

Jurong East/Transport Pick Up MRT

Working Hour  8:30am - 6:00pm

Company Overview
COMRADE RESOURCE MANAGEMENT