IT Support Agent
- To provide accessible, timely, effective, efficient and professional quality service to resolve problems and improve customer satisfaction
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems; provide first level support to troubleshoot and solve technical problems.
- Regular updates for follow up actions & problem status; escalation of problems to second level when required
- Work with Team Lead to feedback and / or improve processes
- Higher NiTEC / Diploma in IT
- Good learning attidue and customer service oriented
Interested applicants, please submit your updated resume in PDF/MS Word format plus a recent photo to [Click Here to Email Your Resume]
Please state your availability, current & expected salaries for processing purpose.
All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.
Lyn Wong | EA Registration No: R1327365
EPS Consultants Pte Ltd