EPS Consultants Pte Ltd

IT Support Agent

EPS Consultants Pte Ltd| Date Posted: 12-Jun-2019
EA Licence No: 95C5630|EA Personal Registration No: R1327365
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Job Nature:
Contract
Position Level:
Entry Level, Student Job
Qualification:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

  • To provide accessible, timely, effective, efficient and professional quality service to resolve problems and improve customer satisfaction
  • Prompt response to queries via voicemail / email / fax.
  • Accurate assessment/ resolution of problems; provide first level support to troubleshoot and solve technical problems.
  • Regular updates for follow up actions & problem status; escalation of problems to second level when required
  • Work with Team Lead to feedback and / or improve processes

Requirements:

  • Higher NiTEC / Diploma in IT 
  • Good learning attidue and customer service oriented

 

Interested applicants, please submit your updated resume in PDF/MS Word format plus a recent photo to [Click Here to Email Your Resume]

Please state your availability, current & expected salaries for processing purpose.
All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified.

Lyn Wong | EA Registration No: R1327365

Company Overview
EPS Consultants Pte Ltd