IT Service Desk Officer (up to $3000)

Recruit Express Pte Ltd| Date Posted: 3-Sep-2019
EA Licence No: 99C4599|EA Personal Registration No: R1872248
Save Job
Job Nature:
Contract
Position Level:
Experienced
Qualification:
Bachelor's / Honours

Job Description

We are looking for IT Service Desk Officer responsible for the following:

  • Attend to calls and emails from end-users; perform first level troubleshooting
  • Escalate to Level 2 support whenever necessary
  • Familiar with Service Desk operations
  • Monitor the systems 
  • Maintain and update records, logs and reports of activities
  • Administrative duties (10% of the time)

Requirements:

  • Diploma in Information Technology
  • 3 years' working experience in a Service Desk environment
  • Knowledge in AV, IT and M&E
  • Proficient in MS Office

Other information:

  • Working hours: Mon - Fri: 3.30pm to 11pm and Sat: 7.30am to 12.30pm or 1pm to 6pm
  • Working location: Clementi area

 

*Please note that this will be a three years contract directly with the client.

 

We regret to inform only shortlisted applicants will be contacted.

 

EA Licence No. 99C4599
EA Personnel Registration No. R1872248 (Serene Lim See Min)

Company Overview
Recruit Express Pte Ltd