IT Service Desk / Helpdesk
Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 3-Nov-2020
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
Entry Level, Experienced
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours
- Contract till Apr 2021, renewable
- Working Hours: Monday to Friday, 830am to 6pm
- Work Location : Work from home due to Covid19
- Man the helpdesk (mailbox and ServiceDesk tool)
- Answer queries
- Perform basic investigation on an issue.
- Route queries or issues to relevant team
- Creating documentation (user guide, helpdesk guide, etc.)
Job Requirements :
- At least 1 year(s) of working experience in the related field is required.
- At least posseses IT education background.
- Have good communication skill in English
- Have sufficient tech skill to understand IT functional flow and architecture (to route to the correct team)
- Capability to learn (new product, new concept, etc)
- Writing documentation
* We regret to inform only shortlisted candidates will be notified.*
Jobster Pte Ltd (EA License No: 06C5060)