IT Project Manager, System Analyst (GIS)

BizCare Personnel Services| Date Posted: 3-Mar-2021
EA Licence No: 00C4916|EA Personal Registration No: R1102528
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Diploma, Bachelor's / Honours

Job Description


Salary: $6000-$8000+


As part of Project Management Office (PMO), The Project Manager will be assigned and be responsible for certain solution functional area(s) or project streams of the project. The Project Manager is expected to lead and manage a cross-functional team, which comprises the system integrator (SI), incumbent vendors, external business partners and internal business and IT SMEs, to deliver the desired business and technical outcomes

  • Project/Delivery Management (for the assigned areas):
  • • Deliver the project from tender through to post-live support in accordance with the agreed Scope of Work while protecting the interest of the company.
    • Ensure the alignment of the new OSS/BSS with the systems that will be retained post-live.
    • Partner with the SI and internal/external stakeholders in the development of the Project Management Plan and performance KPIs.
    • Partner with business and IT SMEs to deliver the project within scope, cost, time and quality requirements.
    • Align the team and identify the associated inter-dependencies.
    • Monitor and track the status of work streams, key issues and costs.
    • Input into project dashboards and reports for updates on project schedule, budget and status.
    • Update communication plans.
    • Track and update resources plan, provide input for resource requirements forecasting.
    • Review and ensure that vendor deliverables meet contractual obligations.
    • Ensure the timely completion of project activities and deliverables, timely escalation of open issues, closure of all issues and the sign-offs from the respective stakeholders.
    • Manage the changes to the project scope, schedule and cost
    • Facilitate Change Request Process with the appointed SI.
    • Ensure production readiness for deployment including testing, data migration, training and communications.
  • Project Risk Management (for the assigned areas):
  • • Manage the company’s contractual obligations.
    • Manage and track the scope, timelines, milestones and committed deliverables closely.
    • Identify project risks (technical and non-technical), develop mitigation plans with the relevant stakeholders and ensure the timely execution of the risk mitigation plans.
    • Ensure that project risks and potential contingencies impacting scope, time, quality and cost of deliverables are discussed through the appropriate escalation process in a timely manner.
    • Monitor, enforce and track project Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs).
    • Track and maintain the Issues log, Risk Log and Key Decisions log.
  • Stakeholder and People Management (for the assigned areas):
  • • Manage internal and external stakeholders.
    • Work with the team to solve technical and business issues.
  • Requirements:

• Degree in IT, Computer Engineering/ Science/ equivalent with 8-10 years of working experience min 5 years in Project Management in the software industry.
• Have experience in requirements analysis, business process re-engineering, development/implementation, testing, data migration, training and production cutover.
• Strong technical knowledge in the areas of telecommunications, fibre network technologies and architectures and telecommunications operations.
• Proven experience in implementing OSS/BSS as part of a large-scale telecommunication operations support system implementation
• Experience with OSS/BSS - Order Management/Service Provisioning, Engineering and Contract Management, Billing, Service Assurance – Fault and Trouble Ticketing, and Work Force Management systems.
• Experience with Network Inventory and GIS network planning systems like GE Small World, Hexagon G/Technology and Esri-based tools.
• Motivated, goal-oriented and self-driven with positive working attitude.
• Effective time management, analytical and logical decision-making ability.
• Good vendor management and able to communicate fluently in English.
• Negotiation, mediation, people management skills.
• Ability to consistently follow up with team members to accurately track and instigate progress.
• Proficient in Microsoft Office Suite, including Project, PowerPoint, Word, Excel and Visio.


CYBER Security Analyst

Working hour: 9am-6pm (Mon-Fri)

Responsible for the maintaining of and improving the organization’s cybersecurity posture on an ongoing basis working with external experts to implement security solutions, and work with vendors to monitor, detect and contain cybersecurity incidents to minimize impact to the organization.


• Review and develop security framework, information security policies, processes / procedures and guidelines on an ongoing basis
• Work with vendor to conduct security assessments and penetration tests
• Identify security gaps, perform threat risk assessments in current setup and propose mitigating measures
• Standardize and refine security incident response and escalation processes
• Mitigate and contain threats when detected
• Escalate security incidents and non-compliances on a timely basis
• Work with IT infrastructure team to evaluate, implement and enhance the network perimeter security, endpoint security, SIEM
• Monitor information security alerts triage, mitigate, and escalate issues as needed
• Conduct information security awareness training
• Provide security advisory to end users on regular basis
• IT Security Management of various aspect, e.g. network security, server security, application security, end point security, email security, physical access security, logical access security, etc.
• Keep abreast of industrial IT security advancements and introduce appropriate security enhancements to IT infrastructure and systems


• Degree in Engineering, Science/ IT/ equivalent with 5-6 years experience in cybersecurity management and security governance

• Possess CISSP, CISM/ equivalent IT security certifications. CISA certification will be advantageous
• Prior IT security consulting and/or IT Network experience will be advantageous
• Good working knowledge of security risk management, security governance framework and compliance (IT Security Audit /log review), technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/ IPD, firewall), security incident response and security assessment

• Strong understanding of ISO27001 standard
• Hands-on experience at least 4 of the following IT Security Tools:
    a. Next Generation Firewall (e.g., FortiGate, Palo Alto, Cisco FirePower)
    b. Tenable Security Center Continuous View
    c. Endpoint Protection (e.g., Symantec, Trend Micro, Sophos Endpoint)
    d. Email Security (e.g., FireEye ETP, Cisco Email Security)
    e. Data Loss Prevention (e.g., Symantec, ForcePoint, Digital Guardian)
    f. SIEM (e.g., Splunk, QRadar)
• Have understanding of Risk Management, Disaster Recovery, Business Continuity and IT Regulatory Compliance
• Excellent interpersonal and communication skills


System Analyst, Geographical Information System (GIS)

Working hour: 9am-6pm (Mon-Fri)


Provide the GIS support as part of the overall Operations System Support (OSS) solution. To perform system administration tasks, application development mainly on the GIS and GIS related applications

• Work with internal and external parties on technical solutions and solution implementations
• Review technical specifications and perform technical analysis of the requirements and solution design for technical solutions
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications
• Manage technical project and ensure successful implementation by performing regular progress/performance monitoring.
• Able to front users independently for the purpose of gathering and analysing requirements while presenting solutions/workarounds and system changes.
• Provide 2nd and 3rd level support for all GIS and GIS related applications.
• Support application software configuration, programming, enhancement and testing based on changing business requirements.
• Perform administrative activities for the GIS and GIS related-systems.
• Provide technical support to the team members and also, effectively sharing the knowledge with team members.
• Develop high-quality tools and deliver them on time.
• Participate in DR exercises.


• Diploma or Degree in IT/ Computer Engineering/ equivalent with 5-7 years of hands-on experience with at least one GIS (e.g. GE Smallworld, Hexagon G/Technology), including Magik, Java, and .Net programming languages.
• Hands-on experience in developing tools for GE Smallworld PNI (Physical Network Inventory), GSS (Geo-Spatial Server) and troubleshooting skills.
• Hands-on experience in installing and configuring GIS System such as GE Smallworld and Hexagon G/Technology for Engineering Planning / Implement / Maintain will be a plus.

• Strong understanding of the telecom Physical Network Inventory (PNI) data structure will be an added advantage.
• Ability to deliver high-quality service consistently to all stakeholders.
• Possesses significant knowledge of client/server and web-based system architecture.
• Strong vendor management and negotiation skills.
• Able to influence and negotiate well.
• Logical thinking/ approach to problem solving in a time sensitive challenging environment


Engineering Assistant (Installer) (contract)

Salary: $2400


To coordinate and provide support for the provisioning of NGNBN fibre services to all non-residential sites in shortest possible time, to fulfill and meet the QoS target set by IMDA.

  • Install, maintain and repair of fibre cables and surface trunking
  • Splicing of fibre optic cables
  • Perform trouble-shooting of faults with using GPON meter and power meter/light source.
  • Conduct regular on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes
  • To supervise staff and contractors to complete projects.


• O level/ ITE with 1-2 years related experience
• Class 3 driving license.

  • Candidates with electrical cabling skills advantageous
  • Candidates with experience with use of splicing machine advantageous

• **Fresh graduate or Candidates with no relevant experiences are welcome to apply as on job training will be provided


To apply:

Please email Photo and Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Company Overview
BizCare Personnel Services