IT Outsource Engineer L1 - Up to $2500 / East

People Profilers Pte Ltd| Date Posted: 12-Aug-2020
EA Licence No: 02C4944|EA Personal Registration No: R1873499
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

RESPONSIBILITIES:

·         Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.

·         Perform installations, migrations and troubleshooting on systems.

·         Resolve issues that occur outside work hours whenever needed.

·         Servers, database and IT infrastructure maintenance and support including configuration upgrade.

·         Administration of windows, VMWare and servers.

·         Administration of LAN/WAN, VPN network and firewall.

·         Other tasks and projects as assigned by Manager or Management.

 

QUALIFICATIONS & EXPERIENCE:

·         ITE/Diploma in Information Technology from recognized institutes.

·         Previous experience of working in an IT support role for about 1-2 years.

·         Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.

·         Ability to demonstrate practical troubleshooting and problem analysis techniques.

·         Ability to plan and prioritize work load without supervision.

·         Ability to prioritize, manage and perform under pressure to meet SLA’s.

·         Excellent knowledge of Customer Service best practice.

·         Willing to work flexibly and with enthusiasm

·         12 Months Contract - Renewable 

 

 

 

Kindly email your resume in a detailed Word format to [Click Here to Email Your Resume]

We Regret that only shortlisted candidates will be notified.

 

People Profilers Pte Ltd

Tel:  6950 9757

EA Registration Number: R1873499

EA License Number 02C4944

EA Personnel: Chew Kye Xin

Job ID:  483VYV

Company Overview
People Profilers Pte Ltd