IT Operations Manager

Xtremax Pte Ltd| Date Posted: 19-Sep-2019
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Job Nature:
Permanent
Position Level:
Senior Manager
Qualification:
Bachelor's / Honours

Job Description

Description

An exciting opportunity has become available at one of the fastest growing IT companies in Singapore. We are expanding and actively looking for a highly motivated individual for the IT Operations Manager role.

Responsibilities

  • A well-rounder for all matters relating to operations management 

  • Align, track, plan and organise project activities and allocation of resources to meet deliverables from project objectives, within allocated budget

  • Responsible for looking after 1st / 2nd line IT Support and IT Processes.

  • Working closely and assisting in our IT project operations, implementation and execution

  • Responsible for infrastructure roadmaps and disaster recovery services to mitigate future service interruptions

  • Responsible for providing strong leadership for all matters relating to operations support and ITIL/ISO processes/guidelines to achieve service excellence

  • Ensure compliance to both internal and external SLA 

  • Perform other related duties as assigned

Requirements

  • Bachelor’s degree or higher in Information Technology or a related discipline

  • At least 5 years of relevant professional experience in the IT infrastructure field

  • Proven track record of handling IT operations and infrastructure support escalations (eg. network systems, storage)

  • Highly-motivated self-starter who will undertake all activities to the highest professional standards

  • Ability to work with, communicate effectively with, and influence all levels of the organization

  • Solution driven, able to react quickly and resolve issues so the workflow can continue

Company Overview
Xtremax Pte Ltd