IT Infrastructure Manager

Aryan Solutions Pte Ltd| Date Posted: 3-Sep-2019
EA Licence No: 13C6405|EA Personal Registration No: R1110177
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Job Nature:
Permanent
Position Level:
Manager, Senior Manager
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

We are looking for IT Infrastructure Manager for one of our leading IT client in Singapore

 

Salary: SGD 7200 - 8200/Month

Location: Outram Road, Near Outram Park MRT, Singapore

Job Type: Permanent

 

Position Summary

Infrastructure Manager support acts as POC to all Infra towers, System Management, EUC (Asset mgt, IT support issue, Customer satisfaction project support, etc), EC (Print servers, Share-drive, etc) and Network (Change request, project support, network issue, etc) team for all equipment and vendor management support.

 

Requirements / Qualifications

  • Strong communications skills with C level stakeholders at all levels.
  • PMP certified preferred.
  • Degree in Computer Science, Engineering or equivalent.

 

Role and Responsibilities

 

During IT Incidents

  • Serves as POC to GCIO, users and cluster management
  • Team with IPM team to restore service as soon as possible
  • Work with GCIO on crisis management
  • Perform Root Cause Analysis together with the involved parties

 

During Peacetime

  • Review and analyse cluster's IT Health status reports and develop plan of action
  • Responsible for timely reports of SLAs and operational KPIs
  • Liaison to support Service Ops, day-to-day ground changes and requests in end-user computing needs
  • Support GCIO, Institution Directors/Leads and collaborate with infrastructural Services for IT workplan

 

General

  • Reports directly to GCIO
  • Work as a team with Service Ops Director

 

Interested, please send over your resume to recruitment at aryansolutions dot tech or call at 65 67087429 Ext 221 for a confidential discussion.

--

Vikram Shervani

EA Registration No.R1110177

 

Company Overview
Aryan Solutions Pte Ltd