IT Infrastructure Engineer ( MNC/5 days @Tuas)

HR Focus| Date Posted: 22-Jul-2019
EA Licence No: 13C6829
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

  • Provide support of Mobile devices (smart phones and tablets), global VoIP, industrial PC and devices such as MBDE

  • Setting up of new or shredding of existing devices

  • Updating of standard client IS and application

  • Support of the Global IT Team in Engineering of the standard client OS and client applications

  • IT client infrastructure incident, environmental, capacity and performance monitoring against defined classification and reference architecture

  • Basic installation, configuration, operation and troubleshooting support activities for the local backend infrastructure in coordination with Group IT

  • Maintains a change control system for task management and tracking in coordination with Group IT

  • Basic IT training/work instruction to new employees on boarding in Singapore

  • Support of small to midsize IT projects in Singapore region together  with Group IT

  • Perform system administration (primarily Windows, storage, network support) on system health-check, security patching, problem resolution, capacity planning, system performance tuning and system installation / configuration.

  • support Global IT Team with installation of systems during project implementation stage (Install, configure and administer network, OS, Storage and backup). Co-ordinate periodic system upgrades (OS or application). Provide post-installation incident and problem management support, co-ordinate with external resources for meeting expectations.

  • Perform monitoring and cyber incident analysis and present findings/report to management.  

  • Project lead for varied small to midsize IT projects in Singapore region together / in coordination with Group IT