IT Infrastructure Analyst/ Snr Analyst

Ember Recruitment| Date Posted: 29-May-2020
EA Licence No: 12C6191|EA Personal Registration No: R1110049
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Job Nature:
Position Level:
Bachelor's / Honours

Job Description


  • Provide on-site support, track application issues and resolve in a timely manner and within SLAs.
  • Analyse and resolve issues or further escalate them to appropriate internal IT application teams or external parties.
  • Manage third party managed services providers and internal resources
  • Manage application system access controls and configuration requests.
  • Work closely with other groups, both development, administrative and infrastructure, to ensure application stability, consistency and availability.
  • Handle documentation
  • Handle IT projects, supporting and working with implementation team to execute and complete the project
  • Prepare and participate in Annual BCP and DR exercises



  • Possess basic knowledge of application development SDLC methodology 
  • Knowledgeable in supporting large-scaled or complex or ERP applications.
  • Familiar with cloud infrastructure services (AWS or Azure or both).
  • Possess strong analytical and technical competencies.
  • Possess strong commuication and interpersonal skills
  • Min. Degree in IT



If you are confident that you have the relevant experiences, please email your resume in MS Word format stating your current and expected salary to [Click Here to Email Your Resume]

We regret that only shortlisted candidates will be notified. Your interest will be treated in strictest of confidence.

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Ember Recruitment