IT Helpdesk Support (Level 0 - 2) (UP $2500 / Various Locations / 5D)

Benefits Summary:

• Basic up to $2500
• Various Working Location
• 5 Days Office Hour

Job Description:

• Provide solutions to simple issues reported by bank users over remote assist by phone or network remote control.
• Responsible for providing remote technical assistance and support related to computer systems, hardware, or software.
• Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solution.
• Applies understanding and knowledge of information systems products and services to assist users.
• Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.
• Prioritizes issues using appropriate escalation procedures, and coordinates referrals to technical, professional, or service personnel as needed.
• Evaluating alternative approaches and selecting optimal approaches.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON. Alternatively, you may send your resume to [Click Here to Email Your Resume]

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/ or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chong Shun Kee (June)
Local Staffing Division | Reg No.: R1984521
EA License No.: 06C2859