MCI Career Services Pte Ltd

IT Helpdesk Support (Level 0 - 2) (UP $2500 / Various Locations / 5D)

MCI Career Services Pte Ltd| Date Posted: 28-Nov-2019
EA Licence No: 06C2859|EA Personal Registration No: R1984521
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Job Nature:
Position Level:
Entry Level, Experienced
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Benefits Summary:

  • Basic up to $2500
  • Various Working Location
  • 5 Days Office Hour

Job Description:

  • Provide solutions to simple issues reported by bank users over remote assist by phone or network remote control.
  • Responsible for providing remote technical assistance and support related to computer systems, hardware, or software.
  • Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solution.
  • Applies understanding and knowledge of information systems products and services to assist users.
  • Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.
  • Prioritizes issues using appropriate escalation procedures, and coordinates referrals to technical, professional, or service personnel as needed.
  • Evaluating alternative approaches and selecting optimal approaches.


Please submit your updated resume in MS format by using the APPLY NOW BUTTON. Alternatively, you may send your resume to [Click Here to Email Your Resume]


Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period


By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/ or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.


**We regret to inform that only shortlisted candidates would be notified. **


Chong Shun Kee (June)
Local Staffing Division | Reg No.: R1984521
EA License No.: 06C2859

Company Overview
MCI Career Services Pte Ltd