OakTree Consulting| Date Posted: 24-Jun-2019
EA Licence No: 06C4642|EA Personal Registration No: 1981137
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

Job Responsibilities:


•            Responsible for Level 1 and Level 2 support

•            Escalation and coordination with Level 3 including vendors

•            Fixed asset management (procurement, asset tagging, inventory movement and report)

•            Support network system and troubleshoot network equipment/systems

•            Provisioning for end-user devices and equipment

•            Provide technical support across all brand

•            Support the implementation of new solutions or applications

•            Standard Operating Image Maintenance & Management

•            Educate and train end users on the correct usage of IT system

•            Document all IT task and procedures to enhance system workflow

•            Support service software across all brand including dealers

•            Work with IT Team and Group IT to provide daily operational support and availability

•            Other duties as assigned or requested



•     Diploma/Degree in IT/Computer Science

•     Preferably experience in industrial manufacturing IT

•     Minimum 3 years of relevant working experience in technical support role

•     Experience with deploying and maintaining network infrastructures, VMWare

•     Working knowledge in hardware infrastructure

•     Knowledge in ERP, CRM, Ticketing system, Telephony system, IOS, Android, Office 365, Windows 7 and 10, Server 2012

•     Active directory, AWMS, PowerShell

•    Analytical skills in resolving problems


Please submit resumes to [Click Here to Email Your Resume] with the following details, in MS Word format:

Position applying for
Current remuneration
Expected remuneration
Notice period
Reason for Leaving

Quek Hong Guek
EA License No : 06C4642
EA Reg No : R1981137

We regret that only shortlisted candidates will be notified


Company Overview
OakTree Consulting