IT Executive / Systems Network Engineer( 12 months contract)

OakTree Consulting| Date Posted: 15-Jul-2019
EA Licence No: 06C4642|EA Personal Registration No: R1105598
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Job Nature:
Position Level:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Position 1 : IT Executive (Tuas)


• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• Perform installations, migrations and troubleshooting on systems.
• Resolve issues that occur outside work hours whenever needed.
• Servers, database and IT infrastructure maintenance and support including configuration upgrade.
• Administration of windows, VMWare and servers.
• Administration of LAN/WAN, VPN network and firewall.
• Other tasks and projects as assigned by Manager or Management.


• ITE/Diploma in Information Technology from recognized institutes.
• Previous experience of working in an IT support role for about 1-2 years.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize work load without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm


Position 2 : Network Engineer (AMK)


• Setting up and managing of the current network infrastruture for the client environment e.g. VLAN.
• Monitoring of the health status for the network equipment/(s) within the current IT environment.
• Conducting of administration task such as adding, editing and removing of admin access, routing and network access list for the switching device.
• Upgrade data network equipment to the latest and stable firmware version.
• Undertaking data network fault investigation and rectifications in local and wide area environment.  
• Configure routing as well as switching equipment/(s) and firewall/(s).
• Support and administering firewall environment in line with IT security policy.


• Diploma/Degree in Computer Science or IT, or with at least 3-4 years of experience in deploying and maintaining Server, Storage and Backup solution in Windows & Linux environment.
• Good Experience in Microsoft Server 2008/2012, Exchange Server, Office365, Sharepoint.
• Good Experience in Virtualization, VMware and Microsoft Hyper-V.
• Good Experience in AD Migration and System Troubleshooting.
• Good Experience in Email Migration and Troubleshooting.
• Good Experience in networking / perimeter network security / WAN connectivity.
• Experience in Citrix would be preferred.
• Provide 2nd and 3rd Level Support


Position 3 : Systems Engineer (AMK)


• To maintain IT system and monitor relevant security appliances for possible cyber security violations.
• To provide support and maintenance on IT infrastructure.
• To perform daily operations task such as backups, patches updates
• Monitor and enhance systems/network performance, improve operation efficiency.
• Work effectively and independently on assigned projects.
• Provide pro-active end-user support.
• Prepare and maintain SOP and systems documentation.
• Stand-by support is required.


• Diploma/Degree in Computer Science, IT or equivalent
• Min 3 to 5 years’ experience in IT operation environment
• Knowledge of computing networking as LAN/WAN Technologies TCP/IP & routing.
• Proficient in Cloud technologies such as O365, Azure, Cloud Networking, Backup, Cloud Security and Management, etc.
• Knowledge and experience in the followings:
o Setup/configure of Microsoft client/server software such as MS Server
o Virtualization technologies such as VMWare
o Network equipment (HP Aruba switches and routers)
o Security applications (firewall, email gateways, etc)
o Backup applications (arcServe, Veeam and Acronis)
o Infrastructure applications (SAN/NAS storage, UPS, etc)
• Technology background and skills in networking (CCNA); virtualization; backup and recovery will be highly valued.
• Experienced working in data center and setting regional offices.
• Experienced in file migration project.


Please send in your resume in MS Word format to [Click Here to Email Your Resume]

Manimalah Suppiah, EA License No : 06C4642, EA Reg No : R1105598

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OakTree Consulting