IT Engineer (Operations , Service Delivery)

OakTree Consulting| Date Posted: 27-Jun-2019
EA Licence No: 06C4642|EA Personal Registration No: R1105598
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma

Job Description

Responsibilities:
•    Align, plan and organize day-to-day operation activities and technical support resources
•    Identify, resolve and escalate risks which could impact the application on cloud.
•    Develop, improve guidelines, processes and procedures continuously to enhance the cloud production service availability.
•    Provide technical support operation team as well as requests from client.
•    Ensure compliance to both internal and external SLA as well as government IM8 policies relating to ICT applications.

Requirements
•    Minimum diploma in IT related discipline with at least 2 years working experience in IT operations management or service delivery.
•    Technical knowledge in both Linux and Windows related such as web service architecture using Nginx, Tomcat, IIS; Active Directory; LDAP; Office365.
•    Strong thinking and planning skills including preparing and developing process, schedule and action plan.
•    Good written and verbal communication skills.
•    ITIL certified is preferable.
•    Working experience in public Cloud environment such as AWS, Azure, GCP will be huge advantage.

Please send in your resume in MS Word format to [Click Here to Email Your Resume]

Manimalah Suppiah, EA License No : 06C4642, EA Reg No : R1105598

Company Overview
OakTree Consulting