Hecal Pte Ltd

IT Engineer (North/5days)

Hecal Pte Ltd| Date Posted: 2-Sep-2019
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Job Nature:
Permanent, Contract
Position Level:
Entry Level
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

IT System Integrator Company is looking for an Outsource IT Engineer as part of a talented team of engineers, deployed at Customer’s premises, reporting to the IT Manager, to effectively carry out system and network related IT support and troubleshooting for Customer’s day-to-day IT support operations.

 

 

JOB SUMMARY:
You will be stationed at Client’s premise and provide support for client’s IT administration and related support for users.

 

RESPONSIBILITIES:
 Support on-site and remote end-users to resolve IT-related issues
(hardware/software/network) on their notebooks/desktops and related peripherals.
 Perform installations, migrations and troubleshooting on systems.
 Resolve issues that occur outside work hours whenever needed.
 Servers, database and IT infrastructure maintenance and support including configuration upgrade.
 Administration of windows, VMWare and servers.
 Administration of LAN/WAN, VPN network and firewall.
 Other tasks and projects as assigned by Manager or Management.

 

QUALIFICATIONS & EXPERIENCE:
 ITE/Diploma in Information Technology from recognized institutes.
 Previous experience of working in an IT support role for about 1-2 years.
 Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
 Ability to demonstrate practical troubleshooting and problem analysis techniques.
 Ability to plan and prioritize work load without supervision.
 Ability to prioritize, manage and perform under pressure to meet SLA’s.
 Excellent knowledge of Customer Service best practice.
 Willing to work flexibly and with enthusiasm

 

Interested Applicants Email to: [Click Here to Email Your Resume] with detail resume in MS Words Doc format and a copy of recent photo.

Your interest will be treated with strictest of confidence. We regret that only shortlisted candidates will be notified or contacted. Thank you. 

 

 

 

ALKTAN
EA Licence No. 12C6198 | Registration No. R1109757

 

Company Overview
Hecal Pte Ltd