IT Desktop Support (No Experience Needed)

Lithan| Date Posted: 19-Feb-2020
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Job Nature:
Permanent, Part Time
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Upskill Yourself to Be An IT Desktop Support with Lithan Academy!

For Singaporeans or PRs Only.

Convert your career with Professional Conversion Program spearheaded by the Singapore government to help Singaporean& PRs convert their careers. We are helping our client find a suitable job candidate for the above-mentioned position. Lithan is the course provider under Professional Conversion Program

  • Provide IT technical support to users
  • Monitor performance of IT systems
  • Provide information to users on the progress of outstanding support tickets
  • Maintain documentation related to Service Level Agreements (SLAs)
  • Carry out routine maintenance tasks to detect and/or prevent system faults that disrupt user connectivity to systems
  • Assist with problem or issue identification
  • Assist with resolution of basic problems
  • Recommend preventive solutions
  • Log incidents into problem management system

 

Requirements:

  • Must be a person who want to do a career switch into an IT support role
  • Must have no relevant IT experience
  • 21 years old and above
  • Willing to work shift hours and be on standby duty (after office hours) when required
  • Willing to undergo a 5-month part-time training program  (fully sponsored by hiring employer and government)   
  • Be willing to be on the Professional Conversion Program (Please click herehere to find out more)

 

Benefits:   

You will get the following recognised qualifications upon completion of your part-time course

  • Advanced Certificate in InComm Technology (Infrastructure)
  • Statement of Attainment by SSG, Singapore: ICT-DIT-3009-1.1:Network Configuration
  • Statement of Attainment by SSG, Singapore: ICT-OUS-3012-1.1:Security Administration
  • Statement of Attainment by SSG, Singapore: ICT-DIT-3008-1.1 Infrastructure Deployment
  • Statement of Attainment by SSG, Singapore: ICT-OUS-3007-1.1 Infrastructure Support
  • Statement of Attainment by SSG, Singapore: ICT-OUS-3011-1.1: Problem Management
  • Statement of Attainment by SSG, Singapore: ICT-DIT-3016-1.1 System Integration
Company Overview
Lithan