IT Desktop Support

Job Title: Desktop Support Engineer

Responsibilities:

• Provide support requirements at customer’s site (Installation, repair, servicing, maintenance of solutions to ensure customer satisfaction and service operation are achieved.
• Conduct installations based on customer’s requirements and company specifications.
• Diagnose and perform repairs on equipment and solutions, ensuring relevant updates and patches are applied accordingly on-site or remotely.
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction.
• Manage and maintain daily operations of IT services on the installation, configuration, and set-up of computer equipment.
• Able to maintain office network accessibility and troubleshooting.

Requirements:

• At least Diploma in Engineering/Computer Science/IT
• At least 2 years of experience in technical service role
• Proficient in MS Windows, desktop hardware and network environments
• Good communication skills

Interested Applicants please send your updated resume to

[Click Here to Email Your Resume] (Reg No: R2094152) stating your availability, current and expected salary. 

We regret that only shortlisted candidates will be notified.