IT Application Support (hospital based / no exp / shift)

Recruit Express Pte Ltd| Date Posted: 26-May-2020
EA Licence No: 99C4599|EA Personal Registration No: R1872248
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Job Nature:
Contract
Position Level:
Entry Level
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

 

 

We are looking for an IT Application Support for our client. The incumbent will be based in a hospital environment, supporting doctors and nurses. 

 

 

Job responsibilities:

  • Provide IT Support
    • Provide technical support to users
    • Monitor performance of systems
    • Develop reference materials
    • Provide information to users on the progress of outstanding support tickets
    • Maintain Service Level Agreement documentation
  • Maintain Systems
    • Perform data entry work
    • Carry out routine maintenance tasks to detect and/or prevent 'faults' that disrupt user connectivity to systems
    • Generate reports
    • Conduct research on new technology as requested
  • Assist with Incident Resolution
    • Respond to user complaints
    • Assist with problem/issue identification
    • Assist with resolution of basic problems
    • Recommend preventive solutions
    • Escalate problems/issues
    • Log incidents into problem management system

Requirements:

  • Nitec / Diploma in Information Technology
  • No experience required
  • Good communication and interpersonal skills
  • Can work shift hours

 

*Please note that this will be a one year contract under Recruit Express headcount.

 

We regret to inform only shortlisted applicants will be contacted.

 

EA Licence No. 99C4599
EA Personnel Registration No. R1872248 (Serene Lim See Min)

Company Overview
Recruit Express Pte Ltd