IT Administrator

Cable Care Pte Ltd| Date Posted: 20-Oct-2020
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

  • Be responsible for the organization’s overall IT infrastructure, operational management, and related projects that supports the Company in its daily operations
  • Perform helpdesk support, network security and system administration, and maintain critical maintain IT Infrastructure which includes troubleshooting, patching, upgrading, and strengthening of corporate systems
  • Troubleshoot system, network problems, diagnosing and solving hardware or software faults.
  • Providing significant support to IT infrastructure components such as servers, storage, networks (WAN, LAN, Firewalls, etc.) and workstations
  • Manage licences and renewal of contracts/services, including the independent evaluation, sourcing/replacement of relevant products and system
  • Involve in IT technical projects such as tech refresh and software upgrades, maintain relevant IT documentation and reports
  • Ensure that technical and application incidents within domain are addressed and resolved, record events and problems and their resolution in logs.
  • Provide respective and relevant IT training for new and existing users, as well as to proactively work with internal teams to optimize and improve IT support processes and procedures.
  • Set-out, ensure and follow standard IT service delivery processes in accordance with Company’s IT policies and procedures.
  • Administer, manage and decommissioning of the IT Resources as per Company’s disposal policy and procedures.
  • Maintain up to date documentation for all IT related matters including areas for IT infrastructure components and IT operation processes
Company Overview
Cable Care Pte Ltd