IT Admin (West/Immediate)
Location: One-North / Work from home
Type: yearly renewable contract
Salary: Up to $2600/month
1) Service Request
a. Agency representative to raise service request that includes and not limited to ATFM service request, SG-Mail service request, SG-VPN service request, GoMAX service request, Software Packaging service request etc.
b. Manage Agency staff movement requests i.e. on-board, off-board, transfer, etc.
c. Manage Agency hardware and software requests i.e. loan, install, deploy etc.
d. Responsible to route or submit the requests to the appropriate fulfilment provider or personal
e. Responsible for the coordination for essential services (i.e. account, assets) for on-boarding and off-boarding
f. Track, monitor and closure for requests raised
2) Hardware and Software
a. Manage and record Agency devices that includes but no limited to GSIB devices and peripherals, Apple devices, portable storage medias, network, servers etc,
b. Facilitate to update ITSM portal with the asset register
c. Facilitate for device issuance, loan and return for EUC devices
d. Facilitate on asset tagging and disposal
e. Assist Contractor and Agency on annual asset review
a) Assist to document administration work processes, SOP and review with Agency periodically
1-2 years of relevant experience
Jobster Pte Ltd (EA License No: 06C5060)