Insurance Call Centre - Mon to Fri, Office Hours (BCP / PGI)

Recruit Express Pte Ltd| Date Posted: 31-Jul-2020
EA Licence No: 99C4599|EA Personal Registration No: R1986990
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Jobs Responsibilities

  • Attend to enquiries and requests from phone calls in a professional and prompt manner;
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system;
  • Ensure effective and timely follow-up as promised to customers;
  • Manage customers’ complaints and feedback with a good closure;
  • Perform additional or overtime duties during operational exigencies when required; and
  • Assist with ad-hoc initiatives/projects when delegated by management.

 

Job Requirements

  • Min. Diploma / Degree
  • Min. 1-3 years of experience in call centre
  • Certifications in BCP & PGI will be advantageous

 

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd