Cornerstone Global Partners Pte Ltd

Insurance Call Centre Assosciate - Customer Service |$3k to 3.5k Basic| (No Sales)

Cornerstone Global Partners Pte Ltd| Date Posted: 14-Apr-2021
EA Licence No: 19C9859|EA Personal Registration No: R2096010
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Call Centre Associate - Customer Service

 

• Up to $3.9k Basic + Up to 21 Days AL

• No Sales Involved

• Near Raffles Place MRT

 

Our client is a regional financial services provider.

 

Responsibilities:

  • Attend to enquiries and requests from phone calls in a professional and prompt manner

  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system

  • Ensure effective and timely follow-up as promised to customers

  • Manage customers’ complaints and feedback with a good closure

  • Perform additional or overtime duties during operational exigencies when required

  • Assist with ad-hoc initiatives/projects when delegated by management 

 

Requirements:

  • Diploma/degree holder qualifications with relevant experience will be preferred

  • MUST HAVE BOTH CALL CENTRE CUSTOMER SERVICE AND INSURANCE/FINANCIAL/BANKING EXPERIENCE

  • Comfortable talking to customers from all walks of life

  • Good interpersonal and communication skills

  • Possess a pleasant and cheerful disposition

  • Candidates without prior experience may apply

 

How to Apply:

 

Simply submit your application by emailing your updated resume to Alex Teo (EA Reg No: R2096010) at [Click Here to Email Your Resume]

 

Click the "Apply Now" button at the bottom of the page or

 

Whatsapp 87488025 for a confidential discussion regarding this position.

 

FOR IMMEDIATE CONSIDERATION:

 

Please indicate the below information in your resume (if applicable):

• Current & Expected salary

• Reason(s) for leaving  

• Availability to commence work


 

Company Overview
Cornerstone Global Partners Pte Ltd