Insurance and Reinsurance: Operations Executive / Senior Executive

CandidateAsia Group Pte Ltd| Date Posted: 1-Aug-2019
EA Licence No: 09C5355|EA Personal Registration No: R1105434/16C7962
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, Diploma, Bachelor's / Honours

Job Description

We are a specialist recruiter in Insurance and Reinsurance industry offering general recruitment, executive search and headhunting solutions to our Clients in Singapore and Asia. Please apply the positions (General, Life, Broking & Reinsurance) via


Insurance and Reinsurance: Operations Executive / Senior Executive



  • Manage the operations in terms of policy processing for Property & Casualty Underwriting Department and Motor Underwriting Department
  • Supervise and monitor the Operations team to meet service standard by ensuring the policy turnover time is within KPI.
  • Provide support in respect to new business, training, customer service, operations, enquiries and post-sales support
  • To implement best practice and procedures to improve the work process
  • Maintain and provide regular update of workflow processes and standard operating procedures
  • Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department’s work processes
  • Ensure all request and queries are handled accurately and resolved within agreed Service Level Agreement (SLA)
  • Assist and coordinate reporting data for management team
  • Undertake any other duties or projects as assigned
  • Identify, integrate, implement and resolve eBao system
  • Spooling and checking of output documentation from eBao system
  • UAT and Live Defects of eBao



  • At least 3 years relevant working experience in General Insurance middle office /operation.
  • Diploma/Degree qualification
  • Proficient in Microsoft application
  • Ability to work in a fast pace and diverse environment
  • Customer-centric focus
  • Good communication and interpersonal skills
  • Ability to multi-task, take ownership of assignments, good team player with strong leadership attributes


Remuneration will commensurate with qualifications and working experience.

Please send in your Cover Letter and Resume in MS Word format with photo and state your current and expected salary to [Click Here to Email Your Resume]

Alternatively, you can apply other positions via

We regret that only shortlisted candidates will be notified and all CVs will be kept strictly private and confidential.

EA: 16C7962

Company Overview
CandidateAsia Group Pte Ltd