Inside Sales

PDS International Pte Ltd| Date Posted: 9-Jun-2021
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Job Nature:
Position Level:
Entry Level

Job Description

Job Description:

  • Identify new business opportunities via telemarketing activities or direct mail programs as directed.
  • Maintain and develop existing and new customers through planned individual account support.
  • Build lasting customer relationships and enhance customer satisfaction through regular telephone and or email contact.
  • Perform direct marketing and sales activities to generate sales as per the agreed sales and marketing plan.
  • Explain and or provide customers with necessary product information including but not limited to conducting presentations, training and or demonstrations in the most professional and efficient way.
  • Process warranty claims, retail orders, general troubleshooting, and accurately document all customer service related activities, according to company procedures.
  • Prepare quotations, follow up and perform order-processing for assigned sales enquiries by available media or means in compliance with company's standards of service delivery.
  • Gather competitor and customer data through indoor sales activities in order to create awareness of local market trends and competitors activities and report such to Product Management and Marketing Teams.
  • Liaise and attend meetings as and when necessary to aid business and organisational development.
  • Attend training and to develop relevant knowledge and skills.


  • Diploma in Business, Retail or equivalent qualifications
  • Candidates with retail experience are welcomed
  • Able to work in a fast pace environment
Company Overview
PDS International Pte Ltd